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Lead Customer Service Advisor
Heartland Automotive Services Inc - Seattle, Washington
Sales / Sales Management
Lead Customer Service Advisors (LCSAs) are Customer Service Advisors (CSAs) who have demonstrated leadership qualities and a desire to move up within Jiffy Lube. They are responsible for ensuring that Lube Technicians and CSAs provide a friendly and positive guest service experience, and coaching other Teammates to do the same. Additional training and development opportunities are provided through Jiffy Lube Universitysm in order to advance their career. Lead Customer Service Advisor Responsibilities In addition to the CSA responsibilities, the LCSA provides exceptional guest service, offering … (see more)
Senior Customer Experience Manager - Customer Service - Seattle, Washington
Retail / Fashion / Grocery
We hire the world’s brightest minds, offering them an environment in which they can relentlessly identify and drive solutions to improve our Customer’s experience. We do this every day by solving complex business and technical problems with ingenuity and simplicity. We’re making history and the good news is that we’ve only just begun.The Customer Experience Manager will be the primary liaison between our business teams and the Customer Service organization, representing the voice of the customer as we work together in delivering … (see more)
Customer Account Manager, Customer Loyalty
Avalara - Seattle, Washington
Sales / Sales Management
Job Summary: Avalara is experiencing rapid growth with no sign of slowing. As our customer base grows, Avalara is increasing our focus on Customer Success, Retention and Satisfaction. As part of the customer loyalty team, the CAM Team Lead is responsible for managing and growing the net revenue from Avalara customers through up-sell, cross-sell and add-on opportunities. Account Executives must thrive on working in a fast-paced, exciting environment, creating value for the client and have strong account management and sales skills. Job Duties: Establish a professional working … (see more)
Sr. Manager, Customer Service Analytics
Amazon - Seattle, Washington
Information Tech / Computer
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized Business Intelligence expert to join our organization as the Business leader of our Customer Service Business Intelligence (CS BI) team. The CS BI team supports the Worldwide CS organization by producing and delivering metrics, data and analysis which will allow the CS Contact Centers to work more efficiently and predictably, with the highest level of customer satisfaction. This position shall provide … (see more)
Customer Service Professionals Consider a Career as a Sales
Enterprise Rent-A-Car - Seattle, Washington
Sales / Sales Management
Sales Management Trainee Looking to use your skills with an industry leader? In the Enterprise Management Training Program, you can use those talents on a daily basis as you interact and do business with customers and business partners alike. You'll also be taught how to lead a sales team, be responsible for P&L, and develop a plan to grow the business all while honing your management, customer service and communication skills. You'll have real responsibility from day one in all aspects of the business. And with our performance-based promotions, you'll have real opportunity as well. Join the … (see more)

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